Terms of Service

Last Updated: May 2024

1. Acceptance of Terms

By accessing and using our website, mobile applications, and services, you agree to be bound by these Terms of Service. If you do not agree to comply with these terms, you may not use our services. Shenyang Zhengxin Shuzhi Technology Co., Ltd ("Company," "we," "us," "our") reserves the right to modify these terms at any time, and your continued use constitutes acceptance of such modifications.

2. Services Overview

Zhengxin Shuzhi Technology provides:

Enterprise digital transformation and consulting services
Custom software development and system integration
Artificial intelligence and machine learning solutions
Internet of Things (IoT) technology and platform services
Big data processing and analytics services
Mobile enterprise management applications available on Google Play and Apple App Store
Security, compliance, and technical support services

3. User Eligibility and Restrictions

3.1 Age Requirements

Website and services are intended for users 18 years and older
Users under 18 (or the age of majority in their jurisdiction) may use services only with parental or guardian consent
Users must be at least 13 years old (COPPA compliance for US users under 13)
Parental consent is required for EU residents under the digital age of consent

3.2 Geographic Restrictions

Our services comply with sanctions and export control regulations. Users from sanctioned countries or jurisdictions may not access certain services. Our applications are available in North America, Europe, Asia-Pacific, and other regions subject to local legal requirements.

3.3 Business Use

Business accounts require authorized representatives with legal authority to bind the organization. Business users warrant they have authority to enter into these terms on behalf of their organization.

4. User Account and Responsibilities

4.1 Account Creation

Users must provide accurate, complete, and current information
Users are responsible for maintaining confidentiality of passwords and account information
Users are responsible for all activities under their account
Users must notify us immediately of unauthorized access

4.2 Account Suspension and Termination

We may suspend or terminate accounts that:

Violate these Terms of Service
Engage in fraudulent or illegal activities
Abuse our services or infrastructure
Violate intellectual property rights
Harass other users or staff members

5. Intellectual Property Rights

5.1 Company Owned Content

All content on our website and applications, including but not limited to text, graphics, logos, images, videos, source code, algorithms, and software, are owned by or licensed to Zhengxin Shuzhi Technology and are protected by copyright and other intellectual property laws.

5.2 Licensed Use

You are granted a limited, non-exclusive, non-transferable license to use our services
Modifications, reverse engineering, or unauthorized reproduction are prohibited
You retain ownership of your user-generated content
You grant us license to use your content for service improvement and marketing (with opt-out options)

5.3 Third-Party Content

Our services may contain links to third-party websites and content. We are not responsible for third-party content, privacy practices, or terms of service. Your interaction with third parties is at your own risk.

6. Mobile Application Specific Terms

6.1 App Store Compliance

Our applications comply with:

Google Play Developer Program Policies
Apple App Store Review Guidelines
Regional app store requirements and regulations
Content policies prohibiting malware, spyware, and harmful content

6.2 Platform Specific Features

iOS Apps: Require iOS 13 or later, comply with Apple's terms and privacy standards
Android Apps: Require Android 10 or later, comply with Google's policies and security standards
Apps may collect device identifiers, location data, and usage information
Background processing and permissions are disclosed at installation

6.3 Advertising and Monetization

Our applications contain advertisements to support free service delivery. Users understand and accept that:

Advertisements may be displayed within applications
Third-party ad networks collect and use data as described in our Privacy Policy
Removing ad-blocking software ensures proper functionality
Ad content is subject to third-party terms and privacy policies

7. Advertising and Ad Network Policies

7.1 Ad Network Compliance

Our applications integrate with the following ad networks and comply with their policies:

Google AdMob: Complies with Google Play Developer Program Policies and Google Ads Terms
Facebook Audience Network: Complies with Facebook Audience Network Terms
Amazon Mobile Ads: Complies with Amazon Device Advertising Operating Agreement
AppLovin: Complies with AppLovin SDK Terms
Vungle: Complies with Vungle Publisher Terms
Tapjoy: Complies with Tapjoy Mobile Advertising Platform Terms
Unity Ads: Complies with Unity Ads Terms and Conditions
InMobi: Complies with InMobi Publisher Terms

7.2 Ad Data Usage

Ad networks use personal data including:

Device identifiers (IDFA, AAID, GAID)
IP addresses and location data
Cookie identifiers and tracking pixels
User behavior and interests

Each ad network maintains separate privacy policies. See our Privacy Policy for opt-out mechanisms.

8. Use Restrictions and Prohibited Conduct

You agree not to:

Use services for illegal, harmful, or abusive purposes
Attempt to gain unauthorized access to systems or accounts
Engage in hacking, phishing, or social engineering
Upload viruses, malware, or harmful code
Spam, harassment, or threatening communication
Infringe on intellectual property or privacy rights
Reverse engineer, decompile, or disassemble software
Scrape or automate data collection without authorization
Circumvent security measures or access controls
Resell or redistribute services without authorization
Use services to develop competing products or services

9. Limitation of Liability

9.1 Disclaimers

OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9.2 Liability Caps

Our total liability shall not exceed the amount paid for services in the preceding 12 months
We are not liable for indirect, incidental, consequential, or punitive damages
Some jurisdictions limit liability disclaimers; applicable law will govern

9.3 Service Disruptions

We are not liable for:

Service interruptions or downtime
Data loss or corruption
Third-party service failures
Network connectivity issues
Acts of God or force majeure events

10. Data and Information Responsibility

You are responsible for backing up your data
We are not liable for loss of data or files
You grant us license to process your data as necessary to provide services
We may anonymize or aggregate your data for analytics

11. Fees, Billing, and Payments

11.1 Service Fees

Fees are clearly disclosed before purchase
Prices may change with notice to users
All prices exclude applicable taxes unless stated

11.2 Billing and Refunds

Billing occurs on the schedule specified at signup
Refund policies are provided with service descriptions
Termination does not entitle refunds for used services

12. Termination

12.1 Termination by User

Users may terminate accounts at any time by following the account deletion process or contacting support. Upon termination, access to services ceases, though some data may be retained per legal requirements.

12.2 Termination by Company

We may terminate accounts or services immediately for:

Violation of these Terms of Service
Fraud or illegal activity
Service abuse or security threats
Non-payment of fees
Bankruptcy or insolvency

13. Compliance and Regulations

13.1 Legal Compliance

These terms comply with and are subject to:

GDPR (European Union General Data Protection Regulation)
CCPA (California Consumer Privacy Act)
PIPEDA (Canadian Personal Information Protection Act)
LGPD (Brazilian Law)
Various international privacy and data protection laws

13.2 Export Controls

Our services are subject to export control regulations. Users may not access services from sanctioned countries or use services for prohibited end uses.

14. Dispute Resolution and Governing Law

14.1 Governing Law

These Terms of Service are governed by the laws of China, specifically the People's Republic of China, without regard to conflicts of law principles. Users may also benefit from local consumer protection laws.

14.2 Dispute Resolution

Users agree to resolve disputes through good faith negotiation first
If negotiation fails, disputes may proceed to mediation
Unresolved disputes may be submitted to binding arbitration
Class action waivers apply (where enforceable)

15. Indemnification

Users agree to indemnify and hold harmless Zhengxin Shuzhi Technology from any claims, damages, and costs arising from:

User violation of these terms
User infringement of intellectual property rights
User-generated content
User negligence or misconduct

16. Modifications to Terms

We may modify these terms at any time. Material changes will be notified via email or prominent website notice. Continued use constitutes acceptance of modified terms. Users may terminate accounts if they disagree with modifications.

17. Entire Agreement

These Terms of Service, along with our Privacy Policy and any additional terms for specific services, constitute the entire agreement between you and Zhengxin Shuzhi Technology. If any provision is found invalid, remaining provisions continue in effect.

18. Contact Information

For questions regarding these terms:

Email: support@zhengxinshuzhitech.com
Mail: 812 (92), 8th Floor, No. 66 Shenfu Road, Shenyang, Liaoning 110000, China
Phone inquiries available during business hours