Contact our team for inquiries, support, sales, and partnership opportunities
812 (92), 8th Floor
No. 66 Shenfu Road
Shenfu Demonstration Zone
Liaoning Province
Shenyang, 110000
China
General Support:
support@zhengxinshuzhitech.com
Enterprise Sales:
wanglongyan1@zhengxinshuzhitech.com
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM (CST)
Expected Response: Within 24 business hours
Emergency Support: Available for enterprise clients
Monday - Friday: 9:00 AM - 6:00 PM CST
Saturday: 10:00 AM - 2:00 PM CST
Sunday & Holidays: Closed
Our streamlined process ensures quick response and effective support
You'll receive an automated confirmation email with your inquiry number and ticket reference within minutes of submission.
Your inquiry is automatically routed to the appropriate department and assigned to a specialist within 24 hours during business hours.
A team member will contact you with initial information, acknowledge your inquiry, and gather additional details to best assist you.
We provide comprehensive assistance and solutions. Follow-up ensures your satisfaction with the resolution or next steps.
Multiple ways to reach us for inquiries and support
support@zhengxinshuzhitech.com
General inquiries and technical support. Standard response time within 24 hours during business days.
812 (92), 8th Floor, No. 66 Shenfu Road
Visit our Shenyang headquarters Monday-Friday, 9 AM - 6 PM CST for in-person consultations.
wanglongyan1@zhengxinshuzhitech.com
Enterprise sales inquiries, partnerships, and commercial discussions with our sales team.
Enterprise clients have access to our dedicated support portal with ticketing system, documentation, and knowledge base resources.
Join our community forum to connect with other users, share knowledge, ask questions, and access documentation and tutorials.
Enterprise clients with critical issues can access our emergency support line for immediate assistance and emergency response.
Use the contact form above to get started, or reach out directly to our team
Email Our Team